A sales CRM tracks a deal until it closes. A service firm's work starts after that — documents to collect, work to deliver, questions every month. HireMaze keeps each client's record, documents and history in one place, next to the team doing the work.
Ask most firms where a client stands and the answer is in four places: the contact in someone's phone, the documents in WhatsApp and email, the work in a spreadsheet and the history in whoever handled it last. When that person is on leave, nobody knows.
In HireMaze every client has one record — their contacts, your team's notes, the documents you have asked for and an activity trail of what happened. The client gets their own login to a portal on your page, where they upload what you ask for.
From the first contact to the documents for this month — on the same record, seen by the people who need it.
Company, primary contact and everyone you deal with.
A login on your page at hiremaze.in/your-firm.
Each request is Pending until they upload it.
Approve, or send it back with a reason they can read.
Notes and activity stay on the record for the next person.
Contacts, notes and an activity trail for every client, searchable by your whole team.
Pending, Uploaded, then Approved or Rejected with a reason — and automatic reminders after three days.
Each client signs in on your branded page and sees only their own requests and uploads.
Send an update to your clients from HireMaze instead of a WhatsApp broadcast.
Projects, task boards, tickets and time tracking sit next to the client records, so the team never switches apps.
Decide who can see and edit clients. A client never sees your boards, your other clients or your team.
Both keep a list of clients. They are built for different halves of the relationship. If you are not sure, see what firms pay for each
HireMaze is CRM-lite: client relationship management software with client records, not a sales pipeline. If you sell to hundreds of leads a month, keep a sales CRM for that. If your clients are on retainer or come back every month, HireMaze is the system you run them in.
It is CRM-lite. Each client has a record with contacts, notes, documents and an activity trail. It has no sales pipeline, lead scoring or email campaigns, because it is built for the clients you already serve.
Yes. Invite a client and they get a login on your firm's page at hiremaze.in/your-firm. They see the documents you have asked for and can upload them. They never see your boards, your other clients or your team's attendance.
You request a document and it shows as Pending. It moves to Uploaded when the client sends it, then to Approved, or Rejected with a reason the client can read. Reminders go out automatically after three days.
Yes. HireMaze is built in Lucknow for Indian service firms of 10 to 100 people: CA and tax practices, law firms, recruitment consultancies, agencies, IT services firms and contractors.
HireMaze is free while we onboard our first firms, with no card required, and client logins are always free. When billing starts it will be priced per team member in rupees, and every onboarded firm will be told before anything changes.
Client records, document requests and the client portal are in the free plan, along with attendance, boards and your page at hiremaze.in/your-firm. No card, and client logins are always free.
Questions first? Write to admin@hiremaze.in or see what's included.